Coronado Global Resources

Problem

Managing health assessments for a large workforce in Queensland’s coal mining industry presents logistical challenges. Coronado Global Resources sought a more efficient and transparent solution for scheduling and tracking worker health assessments.

Previously, booking pre-employment medicals and health surveillance relied on manual coordination, which was time-consuming and complex. Tracking appointment status and ensuring timely medical clearance for critical onboarding and recruitment required significant administrative effort. Additionally, hiring leads had limited visibility on candidate progress, and workers needed better support to complete required assessments.

Coronado wanted a streamlined, scalable solution that would:

• Simplify medical bookings and worker coordination
• Provide real-time visibility on pre-employment and ongoing health assessments
• Reduce the administrative burden on site-based teams
• Improve candidate experience and recruitment efficiency

Solution and Implementation

In collaboration with KINNECT, Coronado integrated Carelever to automate health monitoring workflows and improve workforce visibility. A key advantage was the booking portal, which allowed KINNECT to contact workers directly after a request, ensuring medicals were scheduled faster and with less administrative effort. This also provided hiring leads real-time updates on appointment status, ensuring candidates were supported throughout the process.

Through this integration, Carelever enabled:

✅ Automated workflows for pre-employment and ongoing health monitoring

✅ A single source of truth for all worker health records, eliminating inefficiencies

✅ Centralised tracking and reporting, improving workforce health visibility

✅ Site-based teams to efficiently manage health programs, alongside other duties

Results

Implementing Carelever transformed Coronado’s health monitoring approach, delivering:

✅ Faster & Simplified Medical Bookings – Direct worker scheduling reduced admin burden

✅ Improved Hiring & Onboarding – Hiring leads gained real-time visibility on medical progress

✅ Better Workforce Support – Candidates received clearer guidance & faster medical clearance

✅ Enhanced Efficiency for On-Site Teams – Staff could administer health programs without additional workload

✅ Robust Data Governance – A single, secure health record system improved tracking & reporting

With Carelever, Coronado Global Resources now has a scalable, automated health monitoring system, ensuring operational efficiency, workforce support, and streamlined recruitment across its Queensland coal mining operations.